9life expectancy. "Once we have this information, we prepare a detailed report, executive summary and remediation steps to bring them up to our standards of excellence," he adds. "After that, Titanium utilizes a business intelligence system that integrates heavily with our PSA / RMM tools, pulling the data in to one manageable interface. We then build out client facing dashboards that not only highlight an organizations assets and lifecycle information, but also utilizes calculations to help them understand costs and ROI ­ all in real-time". One of the most recent client highlights is a global security provider with a staff of nearly three hundred and fifty thousand employees. In need of an RMM solution, they partnered with Titanium to develop a heavily customized, seamless AD link for their new cloud based RRM tool. "In partnership with the client, after a comprehensive discovery phase, we commenced upon a six month, 350+ hour development project, led by our Director of Professional Services, Eric Salberg, and Lead Engineer, Allen Carmen," elucidates Chamides. "The result was an outstanding solution that met and exceeded every one of our client's expectations while also allowing us to develop a solution that is now proudly going through a patent process". Titanium, much like the metal - one of strength, resistance, and superior quality, continues to transform and offer the latest and greatest comprehensive solutions for the future. a single-minded focus on assisting clients and ways to improve", says Chamides. "The Titanium team - senior management, project management, engineers and operations, drive our shared success. Collectively our teams approach each client opportunity to develop and design a technology program. By seeing them rally around each other to tackle client's needs is the most motivational thing of all. Repeatedly, our clients share their appreciation that our team takes in the partnership, managing their technology programs. They comment on it, and it becomes a conversation topic when we meet with them", says Chamides. For each of their enterprise-wide engagements, Titanium conducts a post-mortem review, examining every aspect of the project where they excelled and what they learn to improve upon in the future. This concept of continuous improvement and transformation is a core activity for every member of the team. Never satisfied with their success, they always want to look for ways to do things better and improve their model. This level of care, honestly and transparency is why Titanium's growth is fueled primarily by client referrals. Our process starts with a technology assessment, learning about a prospective client's needs and infrastructure. Utilizing industry-leading tools, they can gather a tremendous amount of data to give them insight into their world. Part of this is understanding their assets, their current state, and
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