CXO Viewpoint
Major Trends in Customer Service
73% of customers leave because they are dissatisfied with customer service, while companies think that only 21% go because of that
Emerging from a Locked Down World
It may be hard to imagine, but we will not live in a COVID-19 locked down world forever. Leaders have been talking about emergence since March 2020
Bridging the Insurance Talent Gap with Outsourcing
There is a growing concern among insurance companies of an impending shortage of professionals in the coming years as seasoned workers retire
Blockchain Disruptive Possibilities
This is the first in a series of articles in which I will explore the possibilities and opportunities surrounding the use of blockchain. Blockchain technology but combined
Automakers Seek To Integrate And Localize Battery Production
It was only a matter of time, but the transformation of the $3.0 trillion global auto industry is now underway, and automakers are spending billions to catch up
Annals of Master Data
Record matching and deduplication in data integration have been long-standing problems in data management and are prevalent concerns in master data solutions.
2021 Marketing Trends For Recruiting Firms
Below are my marketing and lead generation trends, opportunities and predictions for 2021.
Articles-Media on Cybersecurity Emerging Tech Security and GovCon
2020 has been a perilous challenge for everyone across the globe. It was the year of the virus, from both a biological and a digital perspective.
What have SHEQ and Compliance Managers been reading in 2020
2020 has been a crazy year for everyone, and Compliance Managers have been under increasing pressure to implement new routines and procedures.
Diving into the 5 categories of the RegTech Universe Part 2 Risk Management
Welcome to the second post in our series of articles diving into each of the five RegTech categories in Deloitte’s RegTech Universe.





















