Company Overview
Loyal Solutions, based in Buenos Aires, Argentina, specializes in software development, sales, and implementation. With a workforce of 80 employees, the company initially set out to create custom software solutions for businesses. Over time, its expertise expanded, allowing it to offer bundled software solutions. Today, Loyal Solutions leads Latin America in management technology systems focused on Quality, Risk, and Compliance. Its range of products now includes hundreds of tailored applications for some of the region's top companies, supported by a distributor network spanning Brazil, Chile, Mexico, Uruguay, and Central America.
Commitment to Innovation and Customer Success
Loyal Solutions thrives on its passion for continuous improvement, innovation, and learning from past experiences. "As a team, we are 100% focused on our customers’ results," says Pablo Born, President & CEO. "Not only do our customers choose us for our products, but also for the unconditional and continuous support we offer." This commitment to customer satisfaction is at the heart of the company’s mission, which is driven by a desire to create solutions that deliver tangible, dynamic results. The company’s products are built on a powerful, cutting-edge framework designed to facilitate management, collaboration, and cooperation across business operations.
A Strong Foundation for Long-Term Partnerships
Loyal Solutions is driven by a core belief in fostering long-term partnerships with both customers and partners. Half of its employees have been with the company for over ten years, highlighting the supportive and collaborative work environment that the company nurtures. This dedication to employee satisfaction is matched by its commitment to quality and continuous improvement across all processes, from design to distribution.
"Customer satisfaction is a key factor for the lasting success of our company," explains Pablo Born. Loyal Solutions has established a robust commitment to quality management in its design, growth, and support processes, ensuring its solutions meet the highest standards of excellence.
Customer-Centric Approach and Quality Assurance
At the core of Loyal Solutions' operations is a strong focus on meeting the evolving needs of its customers. The company organizes and manages its processes to ensure the delivery of products and services that align with customer expectations. Loyal Solutions also places a strong emphasis on the professional development of its multidisciplinary team, ensuring they have the knowledge and training necessary to meet the highest quality standards.
To achieve customer loyalty, Loyal Solutions consistently ensures the performance of its quality control system, guaranteeing process and product conformity. The company’s dedication to quality is not just a goal; it is a fundamental part of its strategy for long-term success.